Refund policy

Last updated: [Feb 4, 2026]

At UNHYNGD, each item is made specifically for you when you place an order. Because of this, we do not accept returns or exchanges for reasons such as wrong size, color preference, or change of mind.

That said β€” if something arrives damaged, defective, or incorrect, we’ve got you covered.

Damaged or Defective Items

If your order arrives damaged or with a manufacturing defect, please contact us within 7 days of delivery.

To help us resolve the issue quickly, include:

  • Your order number

  • A clear photo of the issue

  • A brief description of the problem

Once approved, we will offer a free replacement or a refund, depending on the situation.

πŸ“© Contact us at: [support@unhyngd.com]

Incorrect Items

If you received the wrong item (wrong design, size, or product), notify us within 7 days of delivery, and we’ll make it right with a replacement or refund.

Non-Returnable Items

Because our products are made to order, we do not accept returns or refunds for:

  • Incorrect size selection

  • Buyer’s remorse

  • Normal wear and tear

  • Items damaged due to misuse or washing against care instructions

Please double-check sizing charts and product details before placing your order.

Refund Processing

Approved refunds are issued back to the original payment method. Processing times may vary depending on your bank or payment provider, but typically take 5–10 business days after approval.

Shipping fees are non-refundable, except in cases of damaged or incorrect items.

Shipping IssuesΒ 

If a package is marked as delivered but not received, please contact the carrier directly first. If you need help, we’re happy to assist where possible β€” but we are not responsible for lost or stolen packages once marked as delivered.

Questions?

If you have any questions about this policy, reach out anytime at
πŸ“© [support@unhyngd.com]